Privacy Policy

This privacy policy sets out how BioSurge uses and protects any information that you give BioSurge when you use this website. BioSurge is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. BioSurge may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What we collect

We may collect the following information:

• Contact information including name, mailing address, email address, and mobile telephone number
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• Improving our products and services
• Sending promotional emails and, if you have opted in, text messages (SMS/MMS) about new products, special offers, or other information using the contact information you have provided
• Occasionally contacting you for market research purposes via email, phone, fax, or mail
• Customizing the website according to your interests

 

How we share and disclose information

BioSurge shares personal information with affiliated companies, business partners, and service providers who assist us in delivering our services to you. These parties may include:

• Order fulfillment and payment processors
• Fraud prevention services
• Marketing and digital advertising partners

These vendors may collect technical information (e.g., IP address, browser type, time and date, etc.) to personalize advertising content. We may also share your information when legally required or to enforce our site policies or protect our or others’ rights, property, or safety.

 

Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to safeguard the information we collect online.

 

How we use cookies

Cookies are small files that are stored on your device and allow websites to recognize your browser. Cookies help us:

• Analyze traffic and user behavior
• Personalize content and ads
• Improve website functionality

You can choose to accept or decline cookies through your browser settings.

 

Links to other websites

Our website may contain links to other websites of interest. Once you leave our site, we do not have control over external websites and are not responsible for their privacy practices. Please review the privacy statements of those sites before sharing your information.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information by:

• Opting out of marketing communications
• Contacting us at support@biosurge.netto update or delete your information

We will not sell, distribute or lease your personal information to third parties unless required by law or with your permission. You may request details of the personal data we hold about you and ask for corrections or deletions.

 

Third-Party Advertising

We may use third-party advertising services that collect information via cookies or other tracking technologies to deliver relevant ads and track campaign performance.

 

Text Messaging Program Privacy Policy

This Text Messaging Program Privacy Policy explains how BioSurge collects and uses your information in connection with our text message marketing program. We use a third-party service provider to manage this program.

Collection of Information:

• Your phone number and email when you sign up for text messaging
• Messaging history and content
• Device and browsing information via cookies

Use of Information:

• To deliver personalized and relevant messages
• To provide customer service
• For analytical and marketing purposes

You may opt out of our text messaging service at any time by following the opt-out instructions in the messages.

For more information or to update your preferences, contact us at support@biosurge.net

 

Sharing of Information

We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:

• Service Providers. We may share your information with third parties to help us provide the Messaging Service to you.
• Legal Requirements and Protection of BioSurge and Others. We may disclose your information as we believe such disclosure is necessary or appropriate to:

(i) comply with applicable law and legal processes;

(ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence;

(iii) enforce a contract with us;

(iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and

(v) allow us to pursue available remedies or limit the damages that we may sustain.

From time to time, we may share aggregate or de-identified information about use of the Messaging Service, and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

 

Choices and Controls

Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Terms.

 

Main Privacy Policy

By signing up to receive text messages from us, you also agree to our main Privacy Policy.